FAQ
Frequently Asked Questions
1. What happens when I upload my image to search?
When you upload a file to search, you do not transfer any rights to it to us. We won’t publish or reproduce it anywhere. We also do not create a database into which it can be copied, and our algorithms do not learn from your files. The only purpose for which we use the image is to compare it to our index and find the best matches within each category.
All of this just to provide you with the best possible search results!
2. Does lenso.ai store my pictures?
All of the pictures you look up are stored only temporarily for a month, mainly because of result sharing, and are later deleted from temporary memory. Lenso.ai doesn’t use images for model training. Images can also be stored when a user requests alert searches with specific pictures. As long as the link with search results is not shared by you, no one else will have access to them.
3. Does lenso.ai own the images?
Lenso.ai doesn’t own any images that show up as search results. Lenso.ai only indexes images that are already published on other websites.
4. I found my picture on a website where it’s being used without my permission. What should I do?
On lenso.ai, you can access the DMCA (Digital Millennium Copyright Act) form. Please complete and submit the form to us, and we will remove your images from our index.
Please note that lenso.ai only removes the images from its own index, and not from the source where it appeared. Lenso.ai is not responsible for your images continuing to be shared on other websites. To have your pictures removed from those sites, you have to contact the respective website owners directly.
5. Where does lenso.ai search for images?
Lenso.ai primarily scans public websites, pages that don’t require logging in, and only websites that allow it in robots.txt file.
6. How does lenso.ai protect my privacy?
You can read more about our privacy policies in privacy policy.
7. How to remove an image from lenso.ai?
On lenso.ai, you can access the DMCA (Digital Millennium Copyright Act) form. Please complete and submit the form to us, and we will remove your images from our index.
However, please note that lenso.ai is not responsible for your images continuing to be shared on other websites. To have your pictures removed from those sites, you will need to contact the respective website owners directly.
8. How to stop lenso.ai from indexing my face?
On lenso.ai, you can fill out the Opt-Out Request and specify which image of your face or that one you own should be removed from lenso.ai’s index.
As soon as the request will proceed, you will receive an email confirmation.
However, please note that lenso.ai is not responsible for your images continuing to be shared on other websites. To have your pictures removed from those sites, you will need to contact the respective website owners directly.
