FAQ
Frequently Asked Questions
1. What is lenso.ai?
Lenso.ai is a platform specializing in reverse image search. Thanks to advanced AI technology implemented on lenso.ai, you can easily start a face search or look for places, duplicates, related or similar images.
2. How does lenso.ai work?
Lenso.ai uses complex algorithms in order to match the image uploaded by the user to the pictures that are already in the index. Thanks to the usage of AI-powered technology, lenso is able to match different features within images in a matter of seconds.
3. How can I contact lenso.ai support?
If you haven't found an answer to your question about lenso.ai in FAQ, feel free to reach out to us at: [email protected] or use our contact form. We are happy to help you!
4. What categories are available for browsing on lenso.ai?
After uploading an image to lenso.ai, the search starts, and the results are sorted into categories:
- Places - similar landscapes, buildings, or locations
- People* - same people in different environments; face search made for tracking digital footprint
- Duplicates - duplicates of the uploaded image, as well as edited, cropped, or filtered versions of it; allows to look up the original version of an altered or edited picture
- Similar - images that are similar to the uploaded image but not necessarily duplicates; photos with a similar layout or content; pictures and graphics that look alike
- Related - images that are related to the uploaded image but not necessarily visually similar; photos that are correlated with the original image
* Available in selected regions
5. How to use lenso.ai for image search?
- Go to lenso’s main page.
- Upload an image:
- On mobile: Select a picture from your gallery or take a new photo with your camera.
- On desktop: Press Ctrl+V, drag an image into the upload area, or select a file from your explorer.
- Expand a category by clicking Show more or using the orange arrows.
- (Optional) Use filters and sorting to refine your results.
- Click on a result to open the image panel. From there, you can:
- Click the image icon to open the image in a new tab.
- Click the web icon to visit the source page.
- Scroll down to explore more similar results within the same category.
- If a result is locked, consider going premium.
6. How does lenso.ai search for images?
Lenso.ai automatically analyzes and indexes billions of images that are available on public websites, pages that do not require logging in and sites that allow robots.txt files.
7. How to filter images on lenso.ai?
On lenso.ai, you can filter by:
- Text - search by keywords; upload a blue mug and try the keyword “red” to find red mugs; use only English phrases
- Website - search only on a specific website by providing its URL
Choose the funnel icon to open filters.
8. How to sort results?
Sorting options on lenso include:
- Newest/Oldest - sort pictures based on the date of indexing
- Best/Worst match - sort based on how well the image matches the pictures in the index
- Random - sort randomly for more diverse results
- Show diverse results - find the same people or places in different arrangements.
To sort results, expand the category with Show more, then click the Sort button.
9. My picture can’t be uploaded. What can I do?
Make sure your image meets all the requirements:
- Format: JPG, PNG, WEBP, TIFF, HEIC, AVIF
- Size: up to 10 MB
- Dimensions: minimum 100x100 px
If the image cannot be uploaded regardless, please contact support at [email protected].
10. What browsers are recommended for lenso.ai?
Lenso.ai opens and works with all popular browsers such as Google Chrome, Firefox, Microsoft Edge, Opera, Safari. In case of any troubles, make sure that your browser is up-to-date.
11. Can I use lenso.ai on my phone?
Yes, lenso.ai’s website is compatible with all of the most popular mobile browsers, such as Google Chrome, Safari, Samsung Internet, Firefox, Opera. There is no need to download any apps to use it.
12. Can I receive email alerts about new search results?
In order to set up alerts, make a search with any image. Then:
- Expand the category you'd like to receive notifications for (alerts are available for People, Places and Duplicates categories).
- Create an account if you haven't already.
- Click the bell icon.
- Name your alert and save it.
You will receive email notifications daily, weekly or monthly, depending on your notification frequency settings. We only notify you of new results, so if none are found, we won't send you any emails.
You can see all of the alerts in your user dashboard. If there are new results, the alert will be highlighted.
13. Can I find pictures that were edited or filtered?
Yes, lenso is able to find the original of an edited image, as well as an edited version of the images you upload. For best results, use the “duplicates” category.
14. Can I share my search results?
Yes, with lenso.ai, you can generate a link and share your search results for a month after the search was made.
15. How to add pictures to Collections?
Collections on lenso allow users to create multiple folders within their profile and store all the image results they find. If you want to add images to collections, remember to create an account.
To add an image to collections:
- Search for any image on lenso.ai.
- Click on the image you'd like to save. An image panel will open.
- To save a single image, click on the bookmark icon.
- Sometimes there are several results for an image. You can save them all by clicking Add All to Collection.
- Select an existing collection or create a new one.
- Your image is saved!
In addition, you can find all the images you have unlocked in the "Unlocked" collection.
